Your weekly menu of freewheeling thoughts on leadership and personal excellence

4 Things That Will Make Your Life A Blessed One

You may be surprised you are doing this already. If you are, keep going. 1.) Make beautiful Art. I’m not just talking about paintings and sculptures here. Art is music, a well composed essay, a poem. Something that evokes joy, wonder and amazement. 2.) Volunteer. Whatever your choice of organization, community or charity it is,

CONTINUE READING

The Security Guard Job Description

If their job description is to watch out for shoplifters, robbers and thieves, their first instinct is to do just that: treat everyone like shoplifters, robbers and thieves. Unfortunately, they are also the first people your dear customers meet first. Imagine that moment in time. Don’t wonder then if the customer doesn’t come back. If

CONTINUE READING

Why Are You Here?

Some would easily say: To earn a living To save for my family’s future To make the most out of myself. The most exceptional people I have met take a different approach: To serve my customers. To fight for my country. For the love of the game. An outward focus, one that is beyond self

CONTINUE READING

Encore!

If the customer doesn’t call you up again or ask for a repeat performance, chances are you’ve done what Bruce Willis calls a “piss poor job” Chances are also you thought you could wing it, or you’ve become simply complacent. And don’t talk about price wars either. Customers start to become price insensitive if you

CONTINUE READING

The Power of Devotion

Yesterday was my first time visiting famed Quiapo Church. I expected a lot of fanfare since it was 3 days before the feast of the Black Nazarene. I am not a devotee nor am I a religious person but there is one event inside the church that I cannot help but share. As the celebration

CONTINUE READING